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We offer a satisfaction guarantee for our tutoring services. If you are not satisfied with your course enrollment, you may request a refund within 14 days of your initial enrollment, provided you have not completed more than 25% of the course material.
To request a refund, please contact us via email or phone using the contact information provided below. Include your enrollment details and reason for the refund request. We will process your request within 5-7 business days.
The following items are non-refundable:
If you need to cancel a scheduled session, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the session may be subject to a cancellation fee.
For refund requests or questions about our return policy, please contact us at:
Email: support@artoneshop.world
Phone: +1 (331) 159-7575
Address: 123 Maple Street, Springfield, IL 62704, USA
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